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value

Jobs to be Done is a way of thinking about products and services. Using JTBD as a way of thinking brings a different perspective that…

16 May, 2020 β€’ 4 min read

Here's a perfect illustration of how organisational culture works: Something underneath the surface (not explicit or visible to…

15 February, 2021 β€’ 2 min read

CBDC discussions seem to be heating up. Be interesting to see where each of these four work streams at the European Central Bank lead…

28 November, 2020 β€’ 1 min read

Improving the product along obvious parameters of value as defined by your customers today tends to lead to overserving. At some point, it…

16 May, 2020 β€’ 4 min read

The second key lesson you might have already spotted in the example from Lesson 1: The JOB doesn't change, The Product we hire does.…

16 May, 2020 β€’ 2 min read

As a Product team, it's tempting to look at the product itself and focus almost entirely about how to make it "better" along parameters…

16 May, 2020 β€’ 4 min read

The late Clayton M. Christensen researched and wrote one of the most frequently referenced books on innovation: "The Innovator's Dilemma –…

26 April, 2020 β€’ 5 min read

Breaking Work Down

Satis House and Gardens in the 1998 modernisation of Great ExpectationsIn Charles Dickens' Great Expectations, Satis House (from the latin…

18 April, 2020 β€’ 6 min read

"Technical Debt" is NOT the result of poor programming– it is the cost ofnot refactoringas you learn more about a solution. > Like all…

15 March, 2020 β€’ 2 min read

TL;DR: Poorly. Not recommended! If you want to delve into the details, read this. (The main problems are that it uses some made up…

15 March, 2020 β€’ 2 min read

Years ago, I wrote about funding teams instead of projects. That covered a really common big-batch funding and approval problem: the feast…

14 March, 2020 β€’ 8 min read

Flow

A Backlog is different to a Buffer. In short, a Backlog should be a safe waiting place, where it is: a) cheap and b) fast for ideas of…

06 March, 2020 β€’ 5 min read