122 Posts

Joshua Arnold

Here's a perfect illustration of how organisational culture works: Something underneath the surface (not explicit or visible to…

15 February, 20212 min read

CBDC discussions seem to be heating up. Be interesting to see where each of these four work streams at the European Central Bank lead…

28 November, 20201 min read

Improving the product along obvious parameters of value as defined by your customers today tends to lead to overserving. At some point, it…

16 May, 20204 min read

The second key lesson you might have already spotted in the example from Lesson 1: The JOB doesn't change, The Product we hire does.…

16 May, 20202 min read

As a Product team, it's tempting to look at the product itself and focus almost entirely about how to make it "better" along parameters…

16 May, 20204 min read
★ Featured

value

Jobs to be Done is a way of thinking about products and services. Using JTBD as a way of thinking brings a different perspective that…

16 May, 20204 min read

The late Clayton M. Christensen researched and wrote one of the most frequently referenced books on innovation: "The Innovator's Dilemma –…

26 April, 20205 min read

Breaking Work Down

Satis House and Gardens in the 1998 modernisation of Great ExpectationsIn Charles Dickens' Great Expectations, Satis House (from the latin…

18 April, 20206 min read

"Technical Debt" is NOT the result of poor programming– it is the cost ofnot refactoringas you learn more about a solution. > Like all…

15 March, 20202 min read

TL;DR: Poorly. Not recommended! If you want to delve into the details, read this. (The main problems are that it uses some made up…

15 March, 20202 min read

Years ago, I wrote about funding teams instead of projects. That covered a really common big-batch funding and approval problem: the feast…

14 March, 20208 min read

Flow

A Backlog is different to a Buffer. In short, a Backlog should be a safe waiting place, where it is: a) cheap and b) fast for ideas of…

06 March, 20205 min read